As you’ve probably noticed, there are more Managed IT service providers these days than you could shake a stick at, for good reason, no doubt, however how good are they?
If they are run of the mill tech support guys, as most are, then they’ll probably be as good as a general practitioner who may know a few things about various subjects but, they still aren’t specialists.
Unless you’ve had your head stuck firmly, somewhere, in some sand, then you’ll know how important it is to have experts on your team as opposed to people you call who then have to consult with somebody else before they can get back to you.
Guys That Really Know Their Stuff
You could spend days searching through the various providers of ‘managed IT services’ and still not be fully certain who to use as, generally speaking they all tend to offer the same stuff. If you happen to stumble across service providers that offer IT consulting, directly geared towards your industry sector then you should probably grab the opportunity with both hands.
Firms that offer that level of specifically tailored solutions don’t just turn up at your doorstep every day, unless, of course, you employ them too. If you’ve been looking for a while, then it should come as a breath of fresh air, even if it’s just to see somebody doing something different, something unique.
A Personal Experience Makes All The Difference
It used to be the norm that you would receive a personal level of service from whichever company you employ to work on your behalf. Most of those services are slowly slipping away one by one as automation and tech take over, ironically some of the most personable companies that still offer a really personal level of service just happen to be IT support specialists.
It doesn’t get much more personal than industry targeted, project managers that are capable of seeing your project through from start to finish whilst also consistently exceeding expectations of long-term clients and newly acquired customers day in, day out. As a business owner, you would do well to take a leaf out of others caps, certainly if your company makes use of the below IT products.
The chances of your business not using a network of some kind are slimmer than slim. The chances of your business suffering from downtime due to network issues, at some point in the past are probably a little larger! Some providers guarantee that your business will not suffer any networking issues whatsoever, if externally managed, now that is some claim to put to the test.
Clearly, you’ll already have help, in house however, if your business is of any noticeable size and, or growing then you’ll soon need a team which will become costly. Both in terms of time/effort and money, of which can all be eradicated should you work with a suitable form of outsourced front line IT support steams who can, if you need it, provide you and your business with 24 hour a day support.